Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, institutional affiliation)
• Session participation data (roles assigned, decisions made, performance metrics)
• Communications you send to us
• Usage data and interaction logs within the platform

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Novera service
• Deliver educational sessions, scoring, and feedback
• Communicate with you about your account and service updates
• Analyze usage patterns to enhance the learning experience
• Comply with legal obligations and protect our rights

Data Storage & Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers and transmitted using encryption where appropriate.

Third-Party Services

Novera uses the following third-party services to operate:

• Supabase — Database and authentication infrastructure. Supabase's data practices are governed by their privacy policy at supabase.com/privacy.
• OpenAI — AI-powered scenario generation and feedback. Data sent to OpenAI is subject to their data processing addendum and privacy policy.

We do not sell your personal information to third parties.

Student Data Protections

We are committed to protecting student privacy in an educational context. We limit data collection to what is necessary to deliver the service and do not use student data for advertising or marketing. Instructors control access to session data for their students. Where applicable, we comply with educational privacy frameworks and institutional requirements.

Cookies

We use cookies and similar technologies to maintain your session, remember preferences, and analyze platform usage. You can manage cookie settings through your browser; however, disabling certain cookies may affect the functionality of the service.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is consent-based
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information below.

Contact

For questions about this Privacy Policy or our data practices, please contact us at: privacy@noveralabs.com